Support & Community
Need help or want to share ideas with other traders? You’ll get answers fastest in our community channels and official support.
Most day-to-day support, updates, and how-to snippets happen in our Discord. Join here: dc.pipvaro.com.
Best place to start
- Discord (recommended): Real-time help from the team and community.
Channels for setup, receivers, releases, and strategy chat. - Docs: Step-by-step guides with screenshots and common fixes.
- Email: support@pipvaro.com for account/billing topics.
What to include when asking for help
- Your Receiver ID and plan (Fusion / Lunar / Nova)
- MT5 build and broker (demo or live)
- A short description + screenshot of the issue (EA inputs, Experts tab, Journal tab)
- What you already tried (e.g., restarted MT5, re-attached EA)
Status & announcements
We post release notes and quick announcements in Discord. For extended notes and how-to’s, check the docs and changelog sections.