Support & Community

Need help or want to share ideas with other traders? You’ll get answers fastest in our community channels and official support.

Best place to start

  • Discord (recommended): Real-time help from the team and community.
    Channels for setup, receivers, releases, and strategy chat.
  • Docs: Step-by-step guides with screenshots and common fixes.
  • Email: support@pipvaro.com for account/billing topics.

What to include when asking for help

  • Your Receiver ID and plan (Fusion / Lunar / Nova)
  • MT5 build and broker (demo or live)
  • A short description + screenshot of the issue (EA inputs, Experts tab, Journal tab)
  • What you already tried (e.g., restarted MT5, re-attached EA)

Status & announcements

We post release notes and quick announcements in Discord. For extended notes and how-to’s, check the docs and changelog sections.

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